FREQUENTLY ASKED QUESTIONS
HOW DO SPAND-ICE THERAPY PRODUCTS WORK?
It’s simple, prepare the packs according to hot / cold therapy:
– For cold therapy: Place the pack(s) in the freezer until frozen
– For hot therapy: Place in the microwave for 1½ – 2 minutes, flipping every 30 seconds.
Place the therapy pack(s) inside the desired pocket(s) of your wrap or tank.
Put your wrap or tank on and adjust the compression strap for a snug fit.
Feel the relief and feel better!
DO THE WRAPS / TANKS COME WITH THERAPY PACKS?
Each wrap or tank comes with two therapy packs.
WHERE CAN I USE MY THERAPY WRAP?
The great thing about our designs are you can wear them anywhere you’d like! They fit snugly and the therapy sits securely in place, so you can go about your day without taking time out to ice, heat or get the support you need!
CAN I WEAR IT UNDER MY CLOTHING?
Our wraps can we worn under or over your clothing. Some women find it more comfortable to wear a base layer in between their skin and the wrap.
CAN I USE ICE/HEAT THERAPY IF I'M PREGNANT?
Ice is no problem, however heat may not be a great idea for extended periods of time during pregnancy. We advise that you talk to your doctor before using heat therapy for your specific pregnancy.
CAN I WEAR THE MATERNITY RELIEF WRAP MY ENTIRE PREGNANCY?
Our Maternity Relief Wrap was designed specifically to be worn throughout your entire pregnancy. If you find the wrap is getting snug at the end of your pregnancy, we also offer extenders for purchase so your wrap fits perfectly.
CAN I WEAR THE POSTPARTUM RECOVERY WRAP DURING PREGNANCY AND POSTPARTUM?
Yes! Some women later in their pregnancy opt to buy the Postpartum Recovery Wrap so they have a supportive belly band as they move into postpartum after delivery. It can be used to support your belly and provide back pain relief during pregnancy, too, which makes it a versatile product for mom’s on a tight budget.
ARE YOUR PRODUCT MACHINE WASHABLE?
Our products are 100% machine washable. Use the gentle setting on your washer with mild detergent. Hang or lay flat to dry.
ARE THE REVIVE TANKS TRUE TO SIZE?
Feedback from our customers has been that they run a little small. We recommend to size up for the best possible fit. (I.e. if you are normally a large, we would recommend a XL).
HOW LONG DO THE THERAPY PACKS STAY HOT/COLD?
Our thermal therapy packs use patented technology and can deliver up to 3 hours of continuous cold therapy. Each pack contains small “thermal pillows” which have a lower freezing temperature to allow for the longest, coldest therapy sessions possible. For heat therapy, the temperature last around 2 hours. Reheat as needed.
WHEN SHOULD I USE ICE VS. HEAT?
Icing is the best option for pain relief, reducing swelling and inflammation or injury recovery.
Heating is optimal for stiff joints and sore muscles.
Many times after a long day, ice tends to be more effective and comfortable.
Click here to learn more on ice/heat best practices.
CAN I WEAR MY WRAP WITHOUT THE THERAPY PACKS?
Although our products were designed to use with the therapy packs, each provides belly support and compression that can be just what you need. Feel free to use your wrap however feels best and most supportive for you.
CAN YOU USE THE SAME PACKS FOR ICE OR HEAT THERAPY?
Yes! For hot therapy, heat the packs up in the microwave. Make sure the packs are at room temperature before heating in microwave. For cold therapy, simply put the packs in the freezer.
I DON'T HAVE A MICROWAVE. HOW ELSE CAN I HEAT MY PACKS?
The gel bags could be heated using hot water, but we don’t recommend the water to be warmer than 110 degrees Fahrenheit. Allow the gel bags to soak a couple minutes to absorb the heat then place in the pouch using tongs. The heated gel bags should never be placed directly on the skin.
IS IT OK TO ICE/HEAT WHILE I MOVE AROUND?
Of course! Although each person is different, it’s safe and often recommended for people to continue moving while icing or heating. In fact, being sedentary is often counterproductive to the healing process. Click here to learn more on moving while applying ice/heat therapy.
CAN I SLEEP WITH MY WRAP ON?
You can sleep, work, walk, and even exercise with our wraps on if you wish.
WILL I NEED TO REPLACE THE THERPY PACKS?
Our packs are very durable and can handle many cycles of hot or cold therapy. However if you switch often between hot AND cold therapy, we suggest getting a separate set of packs that you keep at room temperature for hot therapy.
CAN THE RECOVERY WRAP ALSO BE A BELLY BINDER?
Our Recovery Wrap uses surgical grade compression so it is also helpful as a belly binder. Most C-section patients love to turn the wrap around and use the ice to heal faster as well. (And then again with heat when your period returns).
WHAT DO I DO IF MY WRAP DOESN'T FIT IN MY THIRD TRIMESTER?
We offer 9” extenders for those Mommas who need the extra room later in their pregnancy, so you can get the most out of our wraps.
CAN MY HUSBAND WEAR MY RECOVERY WRAP?
We have plenty of Mommas who have told us their husband loves their wrap as much as they do! Our wraps are so versatile, anyone can benefit! PSST: We also offer men’s Revive Tanks too!
I ALREADY HAVE ANOTHER WRAP, WHY DO I NEED A SPAND-ICE WRAP?
Our wraps offer incredible flexibility to help you with your specific pain. Using long-lasting ice/heat, compression and support, our products can be used throughout your motherhood journey without taking time out of your life.
Because Spand-Ice products are a natural (safe for baby) and easy to use pain treatment option, women can get consistent support and therapy, which for many can mean a more comfortable pregnancy and a faster postpartum recovery time.
No other product offers the same type of mobility, adjustability, and flexibility while allowing you to adhere to a pain-relief or recovery regimen as a Spand-Ice wrap. Click here to learn why Dr’s like Spand-Ice.
WHERE ARE YOUR PRODUCTS MADE?
Our products are handmade in Virginia. By keeping our manufacturing in the USA, we are able to have to most control over quality.
WHAT ARE YOUR PRODUCTS MADE OUT OF?
Our products use surgical grade meshes, neoprene, spandex and elastics.
DOES INSURANCE COVER YOUR PRODUCTS?
Our products are not currently covered under insurance. However, some Flex Spending Accounts (FSAs) or Home Spending Accounts (HSAs) may offer reimbursements for hot/cold therapy or braces. Check with your specific insurance provider.
WHAT IS YOUR RETURN POLICY?
If for some reason you want to return your new/unused item(s), you can do so within 15 days of delivery for a full refund or exchange. Please ensure items are returned in their original packaging, including all instructions.
Efficient + Easy Thermal Therapy Clothing
The Revive Tank uses Spand-Ice technology to deliver relief to the low and mid back. Watch the video on How Easy it is to use the Revive Tank.